Announcement
Suzuki joins forces with Ask Harry Automotive by Contact Harald. Find out more
ASK HARRY AUTOMOTIVE
Every call answered.
Every opportunity captured. 24/7.
Ask Harry Automotive gives your dealership an intelligent, always-on way to manage customer calls across Reception, Service and Sales. From the first enquiry to a completed booking, Ask Harry helps customers get what they need quickly, while ensuring every opportunity is captured, 24 hours a day.
Detailed message capture when your team is unavailable
Intelligent call routing to the right department
24/7 call answering, including after-hours and overflow
Reception
Your dealership reception. Always on.
Ask Harry answers every call within seconds, understands what the customer needs and gets them to the right place. It can answer general enquiries, route calls to the right department and capture detailed messages when your team is unavailable.
One AI solution across your dealership
Ask Harry Automotive brings Reception, Service and Sales together in one intelligent voice AI platform built specifically for automotive dealerships. It works alongside your team and integrates with your existing systems to answer calls, complete bookings, capture enquiries and ensure every customer gets the help they need, 24/7.
Customer, vehicle and service details captured automatically
24/7 booking capability, including after-hours and peak periods
Service bookings made directly into your DMS
Service
Effortless service booking, directly into your DMS
Ask Harry manages service bookings from start to finish, giving customers a fast, conversational way to book without waiting for a service advisor. With direct DMS integration, bookings are captured in real time, freeing your service team to focus on the customers in front of them.
Outbound campaigns to generate and reactivate opportunities
Test drives appointments booked in real-time
Inbound sales enquiries captured and qualified
Sales
Capture more sales opportunities
Ask Harry supports your sales team across both inbound enquiries and proactive outbound campaigns. It can capture and qualify leads, book test drives and reconnect with customers to create new opportunities.
Detailed message capture when your team is unavailable
Intelligent call routing to the right department
24/7 call answering, including after-hours and overflow
Reception
Your dealership reception. Always on.
Ask Harry answers every call within seconds, understands what the customer needs and gets them to the right place. It can answer general enquiries, route calls to the right department and capture detailed messages when your team is unavailable.
One AI solution across your dealership
Ask Harry Automotive brings Reception, Service and Sales together in one intelligent voice AI platform built specifically for automotive dealerships. It works alongside your team and integrates with your existing systems to answer calls, complete bookings, capture enquiries and ensure every customer gets the help they need, 24/7.
Customer, vehicle and service details captured automatically
24/7 booking capability, including after-hours and peak periods
Service bookings made directly into your DMS
Service
Effortless service booking, directly into your DMS
Ask Harry manages service bookings from start to finish, giving customers a fast, conversational way to book without waiting for a service advisor. With direct DMS integration, bookings are captured in real time, freeing your service team to focus on the customers in front of them.
Outbound campaigns to generate and reactivate opportunities
Test drives appointments booked in real-time
Inbound sales enquiries captured and qualified
Sales
Capture more sales opportunities
Ask Harry supports your sales team across both inbound enquiries and proactive outbound campaigns. It can capture and qualify leads, book test drives and reconnect with customers to create new opportunities.
Watch how it works
From call to outcome in 3 simple steps
3. Every call gets an outcome
Calls are connected to the right team, and if no one is available, Ask Harry captures a detailed message and sends it directly to the appropriate team. For service bookings, the booking is completed and saved directly into your DMS.
2. Ask Harry takes care of it
Ask Harry understands what the customer needs. It can answer general enquiries, connect them with Sales, Parts, Finance or another department, or take them through the AI service booking experience.
1. Your customer calls
Customers call your dealership just as they normally would. Ask Harry answers within seconds, welcomes the customer and starts a natural conversation to understand exactly how it can help.
DMS integrations
Ask Harry integrates directly with leading Dealer Management Systems to make service bookings seamless from conversation to confirmation. Customer details, vehicle information, service requirements and bookings are captured and synchronised directly with your DMS, reducing manual entry and duplication while keeping service information accurate and up to date. The result is a smoother booking experience for customers and a single, reliable source of truth for your service team.
From call to outcome in 3 simple steps
3. Every call gets an outcome
Calls are connected to the right team, and if no one is available, Ask Harry captures a detailed message and sends it directly to the appropriate team. For service bookings, the booking is completed and saved directly into your DMS.
2. Ask Harry takes care of it
Ask Harry understands what the customer needs. It can answer general enquiries, connect them with Sales, Parts, Finance or another department, or take them through the AI service booking experience.
1. Your customer calls
Customers call your dealership just as they normally would. Ask Harry answers within seconds, welcomes the customer and starts a natural conversation to understand exactly how it can help.
Ask Harry turns missed calls into measurable ROI
40%
Customers contact dealerships after hours
1 in 4
Calls going unanswered
25%
Calls into a dealership are being missed
See what missed calls are costing you
Enter your dealership’s daily call volume and let our ROI calculator do the rest.
All calls captured including overflow during busy times and after hours
24/7 AI handling unlimited calls simultaneously
Direct DMS bookings with no extra workload
Ask Harry turns missed calls into measurable ROI
1 in 4
Calls going unanswered
25%
Calls into a dealership are being missed
40%
Customers contact dealerships after hours
See what missed calls are costing you
Enter your dealership’s daily call volume and let our ROI calculator do the rest.
All calls captured including overflow during busy times and after hours
24/7 AI handling unlimited calls simultaneously
Direct DMS bookings with no extra workload
“The biggest difference is how much pressure it takes off the team. Customers can book their service directly into our DMS, while our advisors can stay focused on the customers and vehicles in front of them.”
Service Manager
“Ask Harry gives us another level of capability across the dealership. Calls are answered, opportunities are captured and customers get a consistent experience, whether it’s during business hours, after hours or when our teams are busy.”
Dealership Principal
The only AI trusted by an OEM
From managing service bookings to handling inquiries, Ask Harry offers a streamlined, modern solution that enhances productivity, boosts customer satisfaction, and builds loyalty.
“Our customers are extremely happy with the speed of the process and really like the instant confirmation of the booking. It has saved our team lots of time not having to go through online inquiries and eliminates the risk of missing one.”
Michael Pachota, General Manager, Suzuki Australia
Automotive Dealerships Reimagined
Ask Harry Automotive reimagines how dealerships connect with their customers across Reception, Service and Sales. Combining intelligent voice AI with seamless DMS and dealership system integration, Ask Harry answers calls 24/7, manages enquiries, completes service bookings, connects customers with the right teams and supports both inbound and outbound sales activity. The result is a more responsive dealership, more efficient teams and a better customer experience at every interaction.
Automotive FAQs
Yes, Ask Harry is designed to integrate seamlessly with your current DMS, CRM, and other backend business systems. We ensure compatibility through tailored API connections or alternative methods for unsupported systems.
Ask Harry offers a highly natural, humanlike voice. For added brand consistency, we can customise the voice to match your business's tone or use a specific voice aligned with your marketing.
Absolutely! Customers can request to transfer to a human representative at any time during the call, ensuring a personalised experience.
The only AI trusted by an Australian OEM