AI is now integral to how Australian businesses manage customer service, using chatbots, voice assistants, and automation to boost response times, cut costs, and improve customer satisfaction. While automotive led the way, other industries are rapidly adopting AI too.

Product recalls are a costly reality in today’s fast-paced market, but AI is transforming how they’re managed — helping detect issues early and enabling faster, more transparent resolution.

Voice Artificial Intelligence (AI) is no longer just a novelty or a futuristic concept — it’s rapidly becoming a core part of how Australian businesses operate, engage with customers, and streamline services.

Announcing the 80 companies selected to participate in the AWS Generative AI Accelerator.

Four Australian AI startups will join 80 globally in the AWS Global Generative AI Accelerator program.

AI for car dealers: how proactive dealerships plan to beat rising wage costs, sale slumps and industry uncertainty using tech through 2024.

Cost of doing business struggles to align with high customer expectations around the country. Ask Harry tech solution could be the answer.

Discover the transformational effect of voice ai on customer service in call centres within the automotive sector.

Essential workers experiencing burnout look to voice AI as a beacon of hope.

Driving the future : Voice AI automotive innovation is the answer.