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Automotive Customer Experience | Contact Harald

Refine the Automotive Customer Experience with Conversational AI

In today's fiercely competitive automotive landscape, the overall customer experience you provide is the ultimate differentiator. Businesses who are striving for success understand the critical role a positive automotive customer experience plays in building brand loyalty and driving sales. Yet, many dealerships struggle with outdated communication methods, inefficient workflows, and isolated information – all factors hindering a seamless customer experience.

 

But what if there was a smarter way to engage your customers and elevate their experience?

 

Introducing Contact Harald and our game-changing voice AI platform: Ask Harry. This Australian-born innovation empowers dealerships to provide a responsive, personalised service that keeps customers coming back for more.

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Overview

The Challenges of Today's Automotive Customer Experience

Today's car buyers have exceptionally high expectations. They want:

  • Instantaneous information: Access to real-time service updates, inventory details, and pricing options are paramount.

  • Seamless communication: No more waiting on hold or navigating frustrating phone menus. They crave clear, concise answers and efficient communication channels.

  • Personalised attention: Every customer is unique. A one-size-fits-all approach simply doesn't cut it. Personalised recommendations and solutions are key to mastering the automotive customer journey.

Solution

Why Conversational AI is the Solution:

Here's how Ask Harry revolutionises the automotive customer experience:

  • Ask Harry acts as your tireless virtual assistant, providing around-the-clock conversational customer support. Customers can access information, schedule appointments, and answer basic questions – anytime, anywhere.

  • Eliminate the hassle of long wait times and frustrating call transfers. Ask Harry facilitates efficient two-way communication, thus allowing customers to get the information they need quickly and easily.

  • Ask Harry's AI engine leverages customer data to deliver personalised recommendations and targeted service options. This fosters a more engaging and satisfying experience for every customer.

  • Break down language barriers and cater to diverse customer demographics. Ask Harry translates critical information into over 30 languages, ensuring everyone feels comfortable and understood.

Proven Track Record

Contact Harald is a well-established leader in conversational AI and automotive industry solutions with a proven track record of success.

Fast and Efficient Implementation

Our specialists will oversee the smooth integration of Ask Harry with your existing systems, for greater efficiency with fewer disruptions.

Industry Expertise

We know how to cater to the unique needs of customers in the automotive industry. Ask Harry is specifically designed to address common dealership challenges and enhance the overall customer experience with an AI-driven conversational customer service.

Partner

Why Choose Contact Harald as Your Partner?

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Contact us

Ask Harry: Perfect the Customer Experience in the Automotive Industry

Don't let a poorly optimised customer experience drive your customers into the arms of your competitors! Embrace the power of Ask Harry and solidify your dealership's continuity in the modern and ever competitive automotive landscape.

Talk to us today to schedule a free demo and explore how Ask Harry can reimagine your automotive customer experience.

Trusted globally, 2 billion+ Contact Harald interactions logged worldwide

Want to learn more about our technology?

Request a demo or ask a question. We're here to help.

Customer Service

Beyond Customer Service – Ask Harry Delivers Value Across the Dealership:

Here's how Ask Harry revolutionises the automotive customer experience:

  • Empower your team with a hands-free assistant for routine tasks like scheduling appointments, accessing information, and filling out forms. This frees up valuable time for higher-level customer interactions.

  • Gain invaluable insights into customer behaviour and preferences through Ask Harry's data collection. Use this information to personalise your marketing efforts, optimise service offerings, and improve your overall business performance.

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