AI-powered voice solutions are transforming how automotive dealerships handle general enquiries. Tools like Ask Harry deliver instant, 24/7 responses using natural language processing, reducing wait times and improving satisfaction. Integrated with DMS, they provide personalised answers and free up staff for complex tasks—making customer service faster, smarter, and more efficient.

AI is transforming service bookings in the automotive industry by making the process faster, easier, and available 24/7. Tools like Ask Harry let customers schedule appointments via voice or online, with real-time DMS integration ensuring accuracy and convenience. This eliminates long waits, boosts satisfaction, and frees up staff to focus on complex tasks—enhancing the overall customer experience.

AI is modernising customer service across all industries in Australia by enabling 24/7 support, instant responses, and cost-effective automation. With tools like chatbots and voice assistants (e.g. Ask Harry), businesses can handle routine queries efficiently while freeing up staff for complex tasks. As 62% of consumers prefer AI for basic requests, its role in enhancing speed, satisfaction, and service quality continues to grow.

AI is streamlining automotive recall management in Australia by automating customer identification, notifications, and service scheduling. This improves safety, reduces costs, and speeds up response times. Tools like Ask Harry ensure affected customers are promptly informed and booked in, building trust and enhancing brand reputation while meeting compliance more efficiently.

AI is transforming how automotive dealerships manage loyalty and complaints. AI-driven outbound promotions personalise calls, texts, and emails based on customer history—boosting engagement, efficiency, and loyalty. Meanwhile, AI complaint systems like Ask Harry enable real-time logging, categorisation, and escalation, ensuring fast, accurate resolutions and improved satisfaction. As AI advances, it will play a key role in maintaining customer trust and repeat business.

AI is transforming how Australian dealerships handle general enquiries. Tools like Ask Harry offer instant, 24/7 responses to questions about vehicles, bookings, and promotions—reducing wait times and boosting satisfaction. With natural language processing, AI provides accurate, consistent answers while easing staff workloads. As adoption grows, dealerships are seeing faster service, improved efficiency, and lower costs.

AI is streamlining automotive service bookings in Australia by automating scheduling through voice assistants like Ask Harry. Integrated with DMS, these systems reduce wait times, eliminate errors, and improve efficiency. Customers can book anytime, while dealerships benefit from better resource management and enhanced satisfaction. With over half of service providers planning AI adoption by 2025, the future of bookings is faster, smarter, and more customer-focused.

Voice AI is revolutionising customer service in Australia’s automotive industry. Dealerships are using tools like Ask Harry to handle enquiries, book services, and provide 24/7 support—cutting wait times and boosting efficiency. Integrated with dealership systems, voice AI delivers consistent, personalised experiences across channels. As adoption grows, businesses are seeing improved satisfaction, productivity, and operational performance.

AI and voice technology are transforming Australia’s automotive industry by streamlining service bookings, handling enquiries, and improving customer satisfaction. Tools like Ask Harry offer 24/7 access, reduce wait times, and free up staff for complex tasks. With automation, dealerships gain efficiency, lower costs, and valuable customer insights—delivering a seamless, future-ready experience.

AI is now integral to how Australian businesses manage customer service, using chatbots, voice assistants, and automation to boost response times, cut costs, and improve customer satisfaction. While automotive led the way, other industries are rapidly adopting AI too.