Contact Harald Partners with Xtime to Deliver AI-Powered Customer Engagement Across Dealership Networks

Contact Harald is proud to announce a strategic partnership with Xtime, bringing our AI-powered voice assistant, Ask Harry, into one of the automotive industry's most trusted service ecosystems.

With Xtime supporting more than 7,500 dealerships and 29 global automakers, this partnership enables dealerships to deliver seamless, AI-powered customer engagement across service and sales.

Through direct integration with Xtime, Ask Harry helps dealerships:

• Capture every enquiry, 24/7

• Automate service bookings directly into the DMS

• Manage overflow and after-hours calls

• Run outbound campaigns for recalls, promotions, and service reminders

• Improve customer experience while reducing pressure on staff

"As customer expectations continue to evolve, dealerships need solutions that can deliver fast, consistent service at any time of day. Our integration with Xtime enables a truly end-to-end customer journey, helping dealerships respond to every enquiry, streamline operations, and create a better experience for both customers and staff," said Kate Pullinger, Chief Operating Officer at Contact Harald.

Together, Contact Harald and Xtime are helping dealerships create more responsive, efficient, and intelligent customer experiences at scale. Read full article here.